+86 13694959969
2078689071
13694959969
0769-85909589 echo@samamachine.com
Our Service
Our Service
Pre-sale service:

1. Inquiry and consulting support.
2. Sample testing support.
3. View our factory.

In-sale service:
1. Strictly manufacture the machine, according to relevant technical standards.
2. Take run test, according to relevant equipment test run regulations.
3. Strictly check up the machine, before delivery.
4. Delivery on time.

After-sale service:
1. 12 months warranty period.
2. Within one year free warranty, any fault caused by non-artificial reason, any quality problems such as design, manufacturer, or procedure occurs, SAMA shall provide replacement parts after detecting the faults.
3. If any big quality problems occurs out of guarantee period, SAMA will send maintenance technician to provide visiting service after checking with the customer and charge for a favorable price.
4. SAMA will provide a lifetime favorable price to the buyer with the materials and spare parts used in system operation, equipment maintenance.
5. The above mentioned are only basic after-sale service requirements, we will make more promises related to quality-assurance and operation guarantee mechanism.